Common queries answered
Frequently asked Questions
As we make each item to order, we ask for 10 working days to despatch the item. This covers us for busy seasonal periods, but usually the process is much quicker.
Exchanges are accepted providing the original item is returned unused. Returns are considered on an individual basis. Chat to us to see if we can help.
Contact us as soon as possible and let us know the correct address
We dont have an automatic system for this but just ask and we will update you
Email or call us. We are here to help
We ship to most countries worldwide.
Normally yes.